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Returns

Verified return terms will appear here once confirmed.

Return window
POLICY_REQUIRED
Return eligibility
POLICY_REQUIRED
Product condition requirements
POLICY_REQUIRED
Return shipping responsibility
POLICY_REQUIRED
Return address
POLICY_REQUIRED
Refund process
POLICY_REQUIRED
Exchange policy
POLICY_REQUIRED
Faulty product process
POLICY_REQUIRED

Activated services & hardware

CLAIM_REVIEW_REQUIRED — the interaction between hardware returns, activated SIM/service, monitoring subscriptions and Overwatch activation requires legal/commercial review before this policy can be published.